First & Last Name

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Company Name

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How do you rate the overall quality of our products?

Less than expectedAs expectedMore than expectedConsistently moreNot applicable

How do you rate our product packaging?

Less than expectedAs expectedMore than expectedConsistently moreNot applicable

Are Primex Design & Fabrication's prices competitive with the rest of the market?

Less than expectedAs expectedMore than expectedConsistently moreNot applicable

Do you find our Inside Sales team courteous and helpful?

Less than expectedAs expectedMore than expectedConsistently moreNot applicable

Are emails and telephone calls returned in a timely manner?

Less than expectedAs expectedMore than expectedConsistently moreNot applicable

Does Primex Design & Fabrication respond to all requests/quality issues in a timely manner?

Less than expectedAs expectedMore than expectedConsistently moreNot applicable

Are credits issued and applied in a timely manner?

Less than expectedAs expectedMore than expectedConsistently moreNot applicable

Do orders arrive within the acknowledged/response time frame?

Less than expectedAs expectedMore than expectedConsistently moreNot applicable

Does our Territory Business Manager make a sufficient number of calls or appearances to support your needs?

Less than expectedAs expectedMore than expectedConsistently moreNot applicable

Is our Territory Business Manager helpful in answering questions and solving any problems?

Less than expectedAs expectedMore than expectedConsistently moreNot applicable

Does Primex Design & Fabrication provide sufficient service support and technical assistance?

Less than expectedAs expectedMore than expectedConsistently moreNot applicable

Does Primex Design & Fabrication provide beneficial regulatory assistance?

Less than expectedAs expectedMore than expectedConsistently moreNot applicable

Does Primex Design & Fabrication make/offer sufficient joint calls in support of your business?

Less than expectedAs expectedMore than expectedConsistently moreNot applicable

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